7818 Oakwood Drive, Niagara Falls, CA
COVID Hours - Sales: ONLINE ONLY 24/7 / Service: Monday to Friday (9:00 a.m. to 5:00 p.m.) Saturday & Sunday (Closed)
Offer both new and pre-owned vehicles, Cardinal Kia, since 1999 as one of Kia’s first dealership’s in Canada, and with hundreds of vehicles to choose from, Cardinal Kia offers one of the largest selections in the Niagara Region of new Kias, certified pre-owned Kias as well pre-owned vehicles of other vehicle manufactures.
COVID-19 CARE PLAN
The health and safety of our customers and staff are at the forefront of our minds at Cardinal Kia. As COVID-19 continues to heighten concerns and awareness on a global level, Cardinal Kia continues to monitor the quickly changing information from Health Canada, Ontario Health, as well as the Provincial and Federal Governments.
The time has come for us to effect the most impactful change to our services. In an effort to flatten the curve and keep our community safe and healthy, Cardinal Kia has temporarily closed the Showroom until further notice. The Service Department remains open but with reduced hours.
SALES: We are providing a virtual vehicle purchasing experience on our website. To learn more about the process, please visit our Shop Online page, and then check out our New Kia inventory or Pre-owned inventory to get started.
SERVICE: The Service Department is now operating by appointment only under the following hours:
Monday – Friday: 9:00 AM – 3:00 PM
We will reopen under our regular hours once the COVID-19 crisis is sufficiently under control, and will provide notice on our website and Facebook when that time comes.
For those who do need to attend the dealership for a service appointment during the COVID-19 crisis, rest assured that we have implemented new procedures to ensure the safety and comfort of our customers and staff. Please continue reading for the safety measures Cardinal Kia continues to employ.
I REQUIRE A SERVICE APPOINTMENT. IS IT SAFE TO VISIT THE DEALERSHIP?
We are diligently using medical grade cleaners to disinfect all counter tops, door handles, chairs, payment terminals, pens and work stations in the Service Department after each customer’s appointment is completed.
Every vehicle’s commonly touched surfaces and keys undergo a sanitization routine with medical grade cleaners before and after every service appointment.
Our staff is performing frequent hand washing and utilizing hand sanitization guidelines, practicing social distancing recommendations, and our Technicians are wearing new single-use gloves for each service appointment.
***Specific instructions will be provided to you by our Fixed Operations Manager prior to any service appointment required during the outbreak. Failure to comply will result in an immediate cancellation of the appointment in an effort to keep our staff and community safe.
HOW DOES VIRTUAL PURCHASING WORK?
Select your next vehicle from our digital Showroom! Available on our website 24 hours a day, 7 days a week at CARDINALKIA.com, you have the ability to view our entire new and used inventory from the comfort of your home.
If you would like to learn more about a specific vehicle, simply reach out to us and one of our expert Sales staff will provide more photos or a virtual video walk-through of the vehicle.
On each vehicle page on the website, you have the ability to apply for financing, add extended warranties, and find a payment that works for you. The rest of the process can be completed over the phone and through email, and then we will deliver your fully sanitized new vehicle to your door.
At Cardinal Kia, our primary concern is the health and safety of each and every person we interact with. Whether you are looking for a new or used vehicle, financing or automotive servicing, we will exceed expectations to assist you with your needs during this time.